TeamCISO is committed to protecting the privacy of individuals who visit our website (“Visitors”) and individuals who register to inquire about services or to receive information relating to TeamCISO services or otherwise available on the website.

This Privacy Policy applies to data provided on or through this TeamCISO website located at www.teamciso.com. This Privacy Policy describes TeamCISO’s privacy practices in connection with the use of TeamCISO’s website. It also describes the choices available to you with regard to the use of your personal information and how you can access and update this information. The use of information collected through the website shall be limited to the purposes of providing the Services for which the User engaged TeamCISO and as otherwise described in this Privacy Policy.

Things You Should Know

  1. When a Visitor contacts TeamCISO and/or requests information about TeamCISO, we may collect the Visitor’s email address and other contact information so that we may fulfill the Visitor’s request. Some information provided to us may individually identify a Visitor or User, and that information may be referred to in this Privacy Policy as “Personal Information.”
  2. TeamCISO uses information, including Personal Information, as supplied by you to provide the Services and for business purposes such as fulfilling contact requests, research, marketing, and for other general purposes. TeamCISO does not share this information.
  3. TeamCISO will share your information, including Personal Information, in order to respond to investigations, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  4. Please be aware that third party websites that may be accessed through our site may collect your personal data. TeamCISO does not share your personal data with those websites and is not responsible for their privacy practices. Please check the applicable Privacy Policy of those sites.
  5. All of your Personal Information remains private and confidential. The security of your Personal Information is important to us. We follow generally accepted standards to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security.
  6. By providing TeamCISO with your e-mail address you may be subscribed to our newsletter(s) or provided with requested information. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in each of these emails, or you can contact us.
  7. To be in compliance with Canadian Anti-Spam Legislation, on an annual basis you will be sent an e-mail where you will be asked if you wish to continue to receive e-mails from TeamCISO. We will retain your information for as long as you remain on our mailing list. We will retain and use your information as necessary to comply with our legal obligations.
  8. TeamCISO uses a technology called “cookies” to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computers and stored on your computer’s hard drive. We use session ID cookies. A session ID cookie expires when you close your browser. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. You may change your acceptance and revoke cookies at any time.
  9. As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
  10. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track Visitors’ and Users’ movements around the website and to gather demographic information about our user base as a whole.
  11. TeamCISO may update this Privacy Policy from time to time and will notify users of such changes in the way we treat any Personal Information. We encourage you to periodically review this page for the latest information on our privacy practices.
  12. TeamCISO commits to cooperate with EU data protection authorities (DPAs) and will comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship.
  13. If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting TeamCISO at info@teamciso.com.

TeamCISO complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. TeamCISO has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. As a participant in the Privacy Shield program, we are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) and/or the Department of Transportation.

Where information is transferred to a third-party or another agent, TeamCISO shall remain liable under the Privacy Shield Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.

If you believe that we have infringed your rights, we encourage you to contact us so that we can try to address your concerns or dispute informally. Our contact information is:

TeamCISO Inc.
26 Arthur McLaughlin St.Bowmanville Ontario L1C0T6

TeamCISO’s commitment to the EU-U.S. Privacy Shield Frameworks entitles you to lodge a complaint via our Privacy Shield independent dispute resolution mechanism. To send your privacy complaints under the Privacy Shield Principles, please contact the International Center for Dispute Resolution (ICDR). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please contact ICDR-AAA at 1-800-778-7879.

As a last resort and under limited circumstances, EU and EEA individuals with residual privacy complaints may invoke a binding arbitration option before the Privacy Shield Panel.

You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement. You can find the relevant supervisory authority name and contact details here.

For questions related to this Privacy Policy, contact Michael Ball, Chief Privacy Officer at info@teamciso.com.